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Can a bank be too big?
That was one of the more interesting questions to come up during theFinancial Crisis Inquiry Commissionhearing last week, though it was largely lost in all the coverage of bank chiefs being interrogated about bonuses and conflicts of interest(...)
The loan adjustment success rate is just 1%.
Last year more than two million Americans lost their homes to foreclosure. This year that number is expected to be even higher(...)
For the past decade, U.S.-based call centers have battled against the perception that outsourcing customer service to offshore facilities was the best business decision. Following the 2001 recession, the odds were definitely in favor of offshore as businesses flocked to the find lowest-cost solution(...)
Rebounding in this economy will require new relationships with customers on all levels
As consumers adapt to changing economic conditions, businesses are seeing two key trends emerge. How well firms respond to these trends will determine how well they weather the economic storm(...)
The UK credit card industry bowed to government pressure and agreed to help consumers manage their debts but it stopped short of a total ban on unsolicited credit limit increases(...)
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